What You Can Expect
Our clients enjoy a level of service and dedication that is becoming very rare in medical billing. Your practice will have a team of individuals focused on making sure that you are paid for every claim possible. A dedicated Account Manager is available to you and your staff to answer any questions you have and to monitor accounts receivables for both payers and patients. What truly sets us apart from most other companies is that we provide a dedicated phone number for your patients to call with questions about their accounts so that you and your staff can focus on patient care.
While we do have a specific scope of services, every Ease RCM client knows that whether it falls into our scope of services or not, if they need something, they call us. If there is a problem or opportunity that may impact the revenue cycle in their practice, we will do everything to help and if we do not have the knowledge or resources to fill the need ourselves, we will find someone who does. Our team will NEVER say, “That’s not our job, you need to call someone else to help you with that.” If we can’t help you with it, we will be there to help you find the right resource.
Through our network of colleagues and partners developed over more than 25 years, we can either provide a service directly or refer one of our trusted partners who can. We are very careful who we introduce to our clients and you can be assured that we stake our reputation on any partner that we recommend.
Our core services are Revenue Cycle Management and Practice Management Consulting, however, if you need assistance with any of the areas below, we have the experience to help you find a solution that meets your needs, even if it means we aren’t the right solution.
Contact us today for a no obligation practice assessment and find out if Ease RCM Solutions can help you get back to what you went to Medical School to do…take care of your patients.