With the shift in responsibility from insurance companies to patients due to high deductible plans, healthcare practices have seen an increase in their AR over 120 days. Many practices struggle to collect from patients because their staff is not properly trained and equipped to collect patient balances at the time of service.
I recently came across a great article on how implementing a credit card on file policy in a practice had dramatic positive results. There are many options available, so after reading this, if you are interested in more information on how you can improve your patient collections using this and other strategies, please contact us and we will be happy to help you tackle this increasingly challenging issue.
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